About CSAA Insurance Group


CSAA Insurance Group offers automobile, home and other personal lines of insurance to AAA Members in 23 states and the District of Columbia. Founded in 1914, the company has been rated "A" or better by AM Best for more than 90 years and, with over $8 billion in revenue, is one of the top personal lines property casualty insurance groups in the United States. 
Our Enduring Purpose
We help our members and communities prevent, prepare for and recover from life's uncertainties with care and compassion. 

As a member-owned insurance company, our enduring purpose inspires us to be a voice for industry change, continually delivering AAA members peace of mind, providing employees the chance to do work that makes a real difference..

Our Core Beliefs


Our core beliefs guide how we show up for members, for each other, and for the communities we serve, shaping the decisions we make and the impact we strive to deliver every day.
Unwavering
integrity 
We hold ourselves to the highest standards in every interaction we have with members, partners and each other.
Personal and mutual accountability
We commit to delivering on the promises we make as individuals and as members of one team, to drive exceptional personal and shared outcomes.
The power of
inclusion
We embrace our unique identities, experiences, and points of view to advance our company and reflect our communities and members.
A passion for
service excellence
We deliver unparalleled experiences, built on a legacy of caring, that exceed the emerging needs of members, communities and one another.
Thinking big
and moving fast
We set bold, ambitious goals and pursue them with speed, intentionality and agility, harnessing innovation to deliver on our strategy.
Investing
in ourselves
We continuously learn and grow, with an eye to what’s needed in the future, to address ever-changing member needs.